FAQ
Frequently Asked Questions
Where Is Your Office Located?
You can find our main office at 1800 Bering Drive, Suite 600, Houston, Texas, in the Galleria area. However, we have by-appointment-only offices in League City, San Antonio, and Austin.
Can Your Law Firm Handle My Case?
Our attorneys can handle a wide variety of complex cases, including business law, health care law, and even will contests and probate litigation. We also work on OSHA defense cases for business entities who have been cited by OSHA or that may be facing litigation over an accident at the workplace. If you have a high-stakes or complicated legal matter on your hands, then we can likely help you manage it.
When Is Your Law Office Open?
Our main office in Houston is usually open Monday through Friday from 8 a.m. to 5 p.m. For weekends, late nights, and federal holidays, you can call (713) 909-7323 and use our call-answering service, which is online 24/7/365.
Does Your Law Office Accept Walk-in Appointments?
When our attorneys are not working directly with a client, they are probably in a courtroom or mediation litigating or arguing for them. We are usually not freely available in our office to accept walk-in appointments.
How Do I Schedule My Appointment?
Please call (713) 909-7323 or use a contact form to schedule an official appointment, where you can get the undivided attention of one of our team members.
Do You Schedule Appointments Outside of Regular Business Hours?
Due to our commitment to providing our clients all the attention their cases require, we do not offer weekend or after-hour appointments in most situations.
Will My Appointment Last Long?
Most appointments will range about 60 minutes to make certain we know everything we should about your case up front.
Do You Charge for Initial Consultations?
Our initial consultations and case evaluations are thorough and guided by knowledgeable attorneys. We do charge for initial consultations because you will be getting real value from the service. We have heard of other law firms offering “free consultations” that do not actually end up providing any usable guidance to the client and only focus on whether or not the client can afford their representation. This is not how we intend to run our law office.
Do You Offer Over-the-Phone Consultations?
If you are unavailable to come to one of our office locations for your consultation, then we will gladly help you during a telephone or video conference. Fees and processes for over-the-phone consultations are the same for in-person case evaluations.
What Will My Initial Consultation Cover?
Your initial consultation will focus on the key parts of your case. As you discuss the situation, your attorney will provide legal advice about how to handle the situation and what to do next. We try to make consultations feel casual for your comfort while also giving you ample and useful information regarding your unique case.
Is There Anything I Should Bring to My Initial Consultation?
It is important for us to get the fullest view of your legal situation as possible during your initial consultation. We recommend that you bring copies any related legal or official documents you can. For example, if your company has been given paperwork from an OSHA about a possible OSHA violation, then you should bring us that paperwork for review. You should also bring printed copies of any completed documentation we may have emailed to you prior.
What Other “Evidence” Should I Bring to My Consultation?
There is usually not much purpose to bring all possible “evidence” that might exist for your case. During your initial consultation, we will want to stay focused on the core factors, which are probably covered with just key evidence, documentation, and correspondences. We will let you know if there might be other things to bring.
Am I Obligated to Retain Your Services After an Initial Consultation?
Our initial consultations are no-obligation. If you want to retain our services afterwards, we would be honored to talk to you about how to arrange for representation. If you still want to “shop around” for legal counsel, then we respect that decision as well. It is your case and your choice.
What Should I Do if I Do Want to Hire Your Law Firm?
Towards the end of most initial consultations, we explain how to retain our services, including an explanation of upfront costs and other fees. You can tell your attorney at that time if you would like to work together. If you reach that decision later on, you can call (713) 909-7323
How Do You Manage Bills and Fees?
Every case is different, and so legal fees can vary from one case to another. For example, some will almost assuredly go to court, while others will not. The time and representation needed to handle these cases will be much different, which means the total fees will be as well. We do not intend to surprise you with any fees, though. We take the time to explain to you how we manage costs and why during your initial consultation. We do not offer payment plans.
Do You Accept Many Forms of Payment?
Yes, you can pay your attorney fees through just about any type of transaction, including cash payment, personal checks, wire transfers, and major credit cards, like MasterCard, Visa, Amex, and Discover. We can also accept payments from a third party in certain situations. Call (713) 909-7323 for more information about third-party payments.
Can Others Accompany Me During My Initial Consultation?
You are free to bring anyone else you think will be useful for your case to your initial consultation, such as another family member or interested party. Please keep in mind that we will be discussing highly-sensitive legal matters that should be kept confidential, though. In most circumstances, the fewer people who are privy to your case details, the better. If you do invite someone else, make certain you can trust them.
-
We Shoulder the Legal Burden.™And let you get back to business.
-
We Want to Be Your Law Firm for Life.We take a vested interest in our clients' success – from start to finish.
-
We Believe in Prompt, Personal Attention.As a boutique law firm, we unite real experience with personal attention.
-
We Serve Clients Throughout Texas and the Nation.We handle matters from the Red River to the Rio Grande and beyond.
-
In Business Since 1987.Let us put the full force of our 100+ years of combined experience to work for you.
What Our Clients Say
-
“I cannot say enough good things about my Lawyer, Mr. David Augustus. His calm, laser-like knowledge of business law allowed me to prevail and teach a few others during the short negotiations. Having the full backing of his law firm also helped greatly.” - L.A.
-
“Excellent experience working with Ray to settle our partnership disillusion. He was consistently available and steadfast in his guidance. Highly recommend this firm.” - S.H.
-
“I retained Hendershot Cowart last year. Though an obvious small case for the firm, it was traumatic and very personal for me. Ashley Arnett guided me through the process, never once making me feel that my case wasn’t any less important as any other.” - S.L.
